Privacy Policy

Welcome to PriceBoost - Bulk Price Editor ("PriceBoost," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application ("App") and related services.

By installing or using PriceBoost, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2.1 Information You Provide

When you install and use PriceBoost, we collect the following information:

• Shopify Store Information: Store name, store URL (myshopify.com domain), and store configuration details.
• Account Information: Shop owner or staff name, email address, locale, and account status, obtained via Shopify OAuth authentication.
• Pricing Configuration: The pricing rules, adjustment values, and bulk editing actions you configure within the App.

2.2 Data Generated Through Use of the App

To provide our core bulk pricing features, we process and store:

• Product and Variant Data: Product IDs, variant IDs, product and variant titles, and current pricing, read from your Shopify catalog via the read_products scope.
• Price Change History: A record of every price adjustment made through the App, including the old price, new price, adjustment type and value, the product/variant affected, and the timestamp of the change, so you can review and, where supported, revert bulk edits.
• Subscription and Usage Data: Your current plan, billing status, usage counts against your plan's limits, and the number of unique products modified during a billing period.

2.3 Automatically Collected Information

We automatically collect certain technical information when you use PriceBoost:

• Session Data: Shopify access tokens and session identifiers required to authenticate API requests to your store.
• Log Data: Access times, features used, and diagnostic data such as error logs.

2.4 Data From Shopify

As a Shopify-embedded app, we receive data directly from the Shopify platform (via the Shopify Admin API and webhooks) to the extent necessary to operate the App, including product catalog data, store details, and billing/subscription events.

We use the information we collect for the following purposes:

• Provide Services: To operate the App, read your product catalog, apply the bulk price changes you request, and maintain a history of those changes.
• Billing and Subscription Management: To manage your subscription plan, enforce plan usage limits, and process payments through Shopify Billing.
• Improve Our App: To analyze usage patterns, identify bugs, and develop new features.
• Communication: To send service-related notifications, updates, and support messages.
• Compliance: To comply with legal obligations, including Shopify's mandatory GDPR webhooks, and to enforce our agreements.
• Security: To detect, prevent, and address fraud, unauthorized access, and other potentially harmful activity.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Hosting and Database: To host the App and store data required for it to function (e.g., our application server and managed database provider).
• Analytics: To understand how merchants interact with our App and improve it.

These service providers are bound by contractual obligations to keep your information confidential and to use it only for the purposes we specify.

4.2 Shopify Platform

As a Shopify App, we share necessary information with Shopify to provide our services, process billing, and comply with Shopify's platform requirements.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We retain your personal information, including price change history and subscription data, only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

When you uninstall the App, we receive an app/uninstalled webhook from Shopify and delete or anonymize the personal information associated with your store within 90 days, except for data we are required to retain for legal, accounting, or security purposes.

PriceBoost also implements Shopify's mandatory GDPR webhooks (customers/data_request, customers/redact, and shop/redact), so that customer data requests and redaction requests initiated through Shopify are processed automatically. You can also request deletion of your data at any time by contacting us at [email protected].

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS) and, where supported, at rest
• Access controls and authentication mechanisms, including Shopify OAuth for API access
• Secure, industry-standard hosting infrastructure
• Regular backups of production data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information (subject to legal obligations).
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including using standard contractual clauses approved by relevant authorities where applicable.

PriceBoost is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information.

PriceBoost runs embedded inside the Shopify Admin. We use session cookies and similar technologies strictly necessary to authenticate your session and keep the App working correctly within Shopify's embedded app framework. We do not use these cookies for third-party advertising.

Our App may contain links to third-party websites or services that are not operated by us, such as Shopify's own documentation or support pages. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at [email protected].

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal information based on the following legal bases:

• Contractual Necessity: To provide the bulk pricing services you requested
• Legitimate Interests: To improve our App, maintain price change history for your reference, and prevent fraud
• Legal Obligations: To comply with applicable laws and Shopify's platform requirements

You have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of the App after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: